Empathy – A Key Relationship Skill

By: Rick Hanson, Ph.D. and Jan Hanson, L.Ac.

My husband and I communicate well enough on the surface, but I feel we are drifting apart deep down. I for one don't feel like he understands me that much any more.

The basis of emotional closeness in a relationship is empathy, the foundation of the experience of "we" rather than just "I" or "you." If you sense that your partner really feels how it is for you, you feel less stressed, plus closer and more trusting, and more inclined to give empathy to him - and the same is certainly true for him with regard to you.

Fundamentally, empathy is a skill, like any other, and you can get better at it. And much the same, you can ask your partner to get better at it, too! Plus, getting better at empathy will only help a person become a better parent.

Emotional Imagination

Empathy is not agreement or approval. It is simply understanding, the intuitive sensing of another person's underlying feelings, wants, and psychological dynamics - looking at the world from behind the other's eyes. "What would I be feeling if I were him or her?"

Empathy is the expression of four basic skills:

Pay Attention

Attention is like a spotlight, illuminating its object - and you can get better at attention in several ways:


Empathy is a process of discovery. You study what is under one stone. Then you ask an open-ended question, such as the ones below, that turns over another.

Can you say more about ___________?
How was it for you that ___________?
How do you feel about him/her?
What do you mean when you say _____________?
What's your gut feeling about __________?
What do you think about ____________?
What is really bothering you?
What are you concerned they'll do?
What was the most upsetting part of all that?
What do you wish would have happened instead?
How was this like ____________ [i.e. some similar thing] for you?

Dig Down

The personality is layered like a parfait, with softer and younger material at the bottom. The empathic listener:

Double Check

When we receive a communication, we need to tell the sender, "Message received." Otherwise, he or she will tend to keep broadcasting, ever more powerfully, in an effort to get through. Try questions like these:

"Let me say back what I hear you saying. Are you saying that ______________?"
I'm not sure I fully understand this, but is it like ___________?
Is the key point that ____________?
Is it correct to say that you felt ___________?
So one part is _________, another part is _________, and a third part is __________, right?

The Rewards of Empathy

With a better idea of the feelings and wants of our partner, we are more able to solve problems together. It's like dancing: a couple shines when each person is attuned to the other's mood and rhythms and intentions.

Additionally, when our partner feels understood, he or she is more willing to extend understanding in turn. Once pure survival needs are handled, the deepest question of all in any important relationship is, "Do you understand me?" Until it is answered with a "Yes," that question will keep troubling the waters of any the relationship.

But when understanding is continually refreshed by new empathy, connections are constantly re-knit, strengthening the fabric of the relationship.

Rick Hanson, Ph.D. is a clinical psychologist, Jan Hanson, M.S., L.Ac., is an acupuncturist/nutritionist, and they are raising a daughter and son, ages 15 and 18. With Ricki Pollycove, M.D., they are the first and second authors of Mother Nurture: A Mother's Guide to Health in Body, Mind, and Intimate Relationships, published by Penguin. You can see their website at www.nurturemom.com or email them with questions or comments at info@nurturemom.com; unfortunately, a personal reply may not always be possible.

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