Talk your way out of debt

Marshall Loeb in theSun Herald reports:

When you notice on your financial statements that your bank has charged you a substantial overdraft charge or that your credit-card company hasn’t held up on its offer of a low interest rate on balance transfers, it’s easy to impulsively call up the company to complain.

But one of the keys to getting what you want is being prepared before you pick up the phone, says Scott Bilker, author of “Talk Your Way Out of Credit Card Debt.” Bilker recommends…

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